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IT/ERP Program Manager

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Job Summary

  • Dublin
  • Permanent
  • BBBH831857
  • Nov 24, 2022
  • €90k - €120k
Job Description

Program Manager

Program Manager

Project Background/ Description/ERP Roadmap:

  • 2 main projects, implementation of core technical integration strategy, and upgrade of all existing ERP integrations in line with the overall global SAP upgrade.
  • Operating within the PMO and reporting to the PMO Lead, the position is a pivotal role with high visibility and influence within the transformation.
  • It will be supported within the organisation by Retail, Commercial, Operations, Technology, PMO, and Human Resources.
  • The Program Manager will be expected to manage the retail workstream of the overall transformation program and this will consist of several key projects, among them a substantial ERP replacement and several M&A integrations.
  • A pivotal responsibility in the role will be to work with the senior leadership team to identify and build out a pipeline of further initiatives to support the overall transformation strategy.
  • Examples will include business process re-engineering, digital workflows, mobile apps, business intelligence, CRM, EPOS, eCommerce.
  • The role will suit someone with a strong project management discipline who is comfortable delivering both commercial and technical projects.

Overall responsibilities of the role:

  • Ensure the transformation vision is converted to tangible work packages that deliver value to the organisation. Work with the leadership team to identify opportunities and build out a pipeline of initiatives to deliver within the retail transformation
  • Lead all retail projects from initiative though to successful delivery, manage across the full SDLC using internal and third party resources as required
  • Develop and maintain detailed project plans, forecasts, manage project deliverables and scope, resolve cross-functional issues and change control
  • Co-ordinate the resource team in line with the plan
  • Work with business stakeholders to identify additional innovative opportunities to transform the operation, elicit high level strategic plans, build a pipeline, secure funding and deliver identified strategic initiatives
  • Understand and deliver on the customers needs, collaborate with business stakeholders to ensure requirements are documented and agreed
  • Work with 3rd party vendors to deliver technical solutions, including RFP's, solution architecture, build, test and implementation.
  • Develop quality assurance plans to ensure what was requested has been delivered successfully
  • Manage any migration from a business readiness perspective, ensure solutions are migrated accordingly, users are trained as appropriate, operational support plans are in place and the business is ready to launch
  • Effectively control risks and issues, manage dependencies within your workstream and as part of the wider transformation program as required, escalation of issues to senior stakeholders as appropriate
  • Monitoring project progress and performance, budget tracking, governance and reporting at a project level
  • Contributing at a program level in areas such as cross workstream dependency management, governance, quality assurance, delivery frameworks and communities of practice

The Ideal Candidate:

  • Bachelor's degree in Commerce, IT or a related field
  • 10+ years delivering complex commercial and technology projects in a large scale FMCG environment
  • Substantial commercial acumen, the program manager will be immersed in the business for long periods and must be comfortable operating across departments
  • Experience at a strategy level, must be able to work with senior executives as required to develop a backlog of projects and initiatives
  • Strong vendor and system integrator management experience
  • Broad exposure to change management and business readiness techniques
  • Attention to detail, must be able to operate at the relevant levels of detail required to ensure successful delivery
  • Analytical thinking - ability to understand a situation by segmenting and tracing implications step by step.
  • Working knowledge of enterprise platforms, as comfortable delivering a bespoke digital technology and integration, as they are working with an SI to implement an off the shelf platform
  • Experience in some or all of: Mergers & Acquisitions, business restructuring, eCommerce, Enterprise Resource Planning, Customer Relationship Management systems, EPOS, mobile apps, software development
  • PMP or Prince2 certification
  • Prior experience working in a CSV environment useful but not required
  • FMCG, Retail or Supply Chain experience a must

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.


Consultant Details

Consultant Details

Daniel O Neill
  • Consultant | Projects & Change Recruitment