IT Project Manager

Job Description

We are seeking an experienced and detail-oriented IT Operations Specialist to join our clients dynamic team in a financial services company.

As an IT Project Manager, you will play a crucial role in maintaining the stability and efficiency of technology solutions that support the business model. You will collaborate closely with cross-functional teams to ensure the smooth operation of IT systems, networks, and applications while adhering to industry best practices and regulatory requirements. Your technical expertise and problem-solving skills will be vital in resolving issues, implementing enhancements, and optimising IT operations.

Responsibilities:

• Oversee the day-to-day operations of IT, including servers, networks, databases, and storage systems.
• Monitor system performance, capacity, and availability to proactively identify and address potential issues.
• Collaborate with internal teams and external vendors to ensure the timely resolution of infrastructure-related incidents and problems.
• Implement and maintain system monitoring tools and processes to ensure optimal performance and availability.
• Escalate critical incidents to appropriate teams or vendors, ensuring timely resolution and minimal business impact.
• Collaborate with development and operations teams to plan, coordinate, and implement system changes and releases.
• Conduct impact assessments and risk analysis for proposed changes to minimise disruptions and ensure adherence to change management procedures.
• Work closely with IT teams to develop and implement preventive measures, permanent resolutions, and workarounds.
• Assist in implementing and maintaining security controls and measures to protect company data and systems

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5 years has proven experience as a Project specialist or similar role in Financial Services or IT consultancy.
• Experienced in business analysis, requirements gathering and documentation of 'User
  Stories'.
• Proficiency in incident management, change management, and problem management processes and tools.
• Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices.
• Experience in implementing and maintaining system monitoring tools and practices.
• Experience in UX principles/methodologies.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.