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Client Delivery Manager

Job Seekers Ireland Financial Services Financial Services

Job Summary

  • Dublin South
  • Permanent
  • BBBH792360
  • Sep 06, 2021
  • Competitive
Job Description

Super opportunity for a Client Delivery Manager working in a Client and Regulatory Reporting Team with a global fintech and professional services company in Dublin.

Responsibilities

  • Managing a team of people
  • Accountable for all client deliverables and ensuring system / process improvements are implemented effectively
  • Responsible for appropriate operational processes and controls are effective in the area
  • Day to day management and motivation of staff
  • Develop and coach the team through goal setting, regular one to ones and performance reviews
  • Manage the recruitment process for the team alongside HR and management
  • Manage teams' deliverables and ensuring agreed service level agreements are met
  • Develop strong, pro-active relationships with all internal and external stakeholders
  • Lead client on-boarding projects and participate in strategic projects within the business.

Requirements

  • Minimum 5-7 years in a similar or related role
  • Excellent client-service and relationship management skills
  • Ability to maintain high productivity, manage multiple priorities, work effectively under the pressure of time constraints in a fast-paced environment
  • Strong Communication skills and experience dealing with clients and team members
  • Strong interpersonal skills required with accountability for team and business deliverables
  • The ability to work flexibly in a small team
  • Experience in team management, 1-2-1's and individual performance conversations.
  • Experience in the Regulatory Funds Industry an advantage
  • Experience running projects an advantage

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

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Consultant Details

Consultant Details

christopher-hanley
Christopher Hanley
  • Principal Consultant | Financial Services Recruitment
  • 353 (0) 1 4321556
  • chanley@morganmckinley.com