This is an excellent Permanent Opportunity for a fluent German speaker to work for a large multinational company based in Dublin.
Title: Agency Administrator - German speaking
Type: Perm, full time
Industry: Life Assurance
This is an excellent Permanent Opportunity for a candidate fluent in German with experience in Client Services/ Customer Support to work for a leading Irish company based in Dublin.
Assisting the team in delivering a high quality and effective service to our Distributors across all territories but with a specific focus on the German Market.
Handling a wide variety of queries from Distributors via email and telephone.
Providing world class customer service.
Achieving the overall objectives of the Department.
Ensure smooth running of the admin area.
Assisting with the maintenance of Distributor records, the cancellation of Distributors, the transfers of business between Distributors, or with the payment of commission to Distributors.
Process monthly & quarterly tasks, which include Negative Balances & Intermediary Due Diligence & Bonus Payments.
Ensuring that all queries from Distributors are recorded and handled in a timely and efficient manner.
Fluent German is essential, both oral and written.
A relevant business degree and/or industry qualification.
Experience in the Life and Pensions industry is preferable but not essential.
Proficient knowledge of MS Office Products, with specific emphasis on Excel. The candidate should be able to run & download Excel based queries & have excellent knowledge of Excel formulae.
Excellent analytical skills.
Ability to prioritise urgent work for timely delivery, with good attention to detail, and excellent organisational skills.
Ability to work both independently and as part of a team.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.