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Financial Advisor - Customer Focus

Job Seekers Ireland Financial Services Financial Services

Job Summary

  • Shannon
  • Permanent
  • BBBH794784
  • Sep 30, 2021
  • €20k​ - €30k
Job Description

Our client based in Co Clare, is seeking a number Financial Customer Service Associates to join their expanding team.

Are you seeking a step into Financial Services?

Do you have Customer Service Experience?

This is an exciting opportunity for someone to start their career in the financial service sector by gaining first-hand experience and being able to complete your APA qualification.

Duties

  • Responsible for putting payment plans in place
  • Handling a portfolio of customers
  • Providing a high level of customer service at all times
  • Deal with customer queries and complaints
  • Escalate severe queries to management
  • Deal with queries in a timely fashion
  • Correspond with customers via telephone, letter and email

Experience

  • 1-2 years' experience in customer service
  • Call centre experience - desirable
  • Ability to work to targets and deadlines
  • Native level English required
  • Negotiation skills
  • I.T. Knowledge

Benefits

  • 6% bonus
  • LAYA Healthcare
  • Generous defined contribution pension scheme
  • Robust Further Education scheme
  • Free Parking

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Mark-Ranahan
Mark Ranahan
  • Principal Consultant | Accounting & Finance | Interim & Contract
  • 061 430940
  • mranahan@morganmckinley.com