Business Analyst (Insurance)

Key Responsibilities

• Requirements Gathering & Documentation: Lead requirement-gathering workshops with underwriters, claims specialists, product teams, and policy operations. Translate complex life insurance workflows into concise Business Requirements Documents (BRD) and Functional Requirement Specifications (FRS).

• Life Core System Support: Analyze and document requirements for core policy administration, policy issuance, premium collection, claims management, rider processing, and renewals.

• Gap & Workflow Analysis: Conduct end-to-end process mapping (As-Is and To-Be) to optimize policy lifecycle operations and system performance.

• Testing & Quality Assurance: Define User Acceptance Testing (UAT) strategy, author test scenarios/cases, manage test execution, and coordinate user sign-offs.

• Stakeholder Management: Serve as the primary liaison between business units, software developers, and external vendors throughout the software development life cycle (SDLC).

Qualifications & Skills

Required

• 3+ years of experience as a Business Analyst within the Life Insurance industry.

• Strong functional knowledge of individual or group life insurance products (Term Life, Whole Life, Endowment, Unit-Linked/ILP, Annuities).

• Experience across core policy administration lifecycle processes (New Business/Underwriting, Servicing, Claims, Policy Accounting).

• Proven experience writing clear BRDs, FRSs, user stories, trace matrices, and process flow diagrams.

• Hands-on experience participating in Agile/Scrum or Waterfall project methodologies.

Application:

Our specialist consultant will get in touch with you soon, if we find your profile suitable for this position or any other vacancies we are recruiting for.

Any questions, please feel free to contact Alex Law at 3907 3914.