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Plan, execute, and deliver IT projects from initiation to completion, ensuring they are completed on time, within budget, and aligned with strategic goals.
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Develop and manage project charters, business cases, and end-to-end project plans covering scope, milestones, resource allocation, and budgets.
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Coordinate with business and IT stakeholders to align project deliverables with organizational strategy and manage interdependencies effectively.
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Monitor progress through KPI-based reporting across project phases including analysis, design, build, test, and release.
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Identify and manage project risks, issues, and compliance requirements, ensuring adherence to governance, security, and quality standards.
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Oversee solution rollouts from proposal to sign-off, ensuring deliverables meet both user and business requirements.
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Facilitate handover of solutions to IT support, including preparation and distribution of user documentation and training materials.
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Provide guidance and support to project team members and serve as an escalation point for critical issues.
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Foster strong stakeholder communication and collaboration across multiple time zones and cultural contexts.
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Bachelor's degree or higher in Information Technology, Computer Science, or a related discipline.
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Minimum 5 years of experience in IT project management, ideally within Pharma, Life Sciences, or Healthcare industries.
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At least 2 years of experience engaging with senior or top management stakeholders.
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Strong understanding of project management methodologies and experience managing teams in complex, matrixed organizations.
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Excellent communication skills in English and Mandarin.
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Proven experience coordinating global or cross-regional projects with remote teams.
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Certifications such as PMP, PRINCE2, ITIL, or COBIT are preferred.
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Hands-on experience with Microsoft DevOps (CI/CD) and familiarity with ServiceNow, JIRA, or equivalent tools.
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Awareness of emerging IT trends including AI, machine learning, IoT, or blockchain technologies.
