Responsibilities:
- Engage with customers to capture their requirements through effective communication, meetings, presentations, and demonstrations.
- Develop ICT solution designs that align with customer needs as well as internal product and operational capabilities.
- Create migration plans to transition customer workloads to public or private platforms, ensuring the execution plan is feasible.
- Design, configure, and support proof-of-concept platforms for clients.
- Collaborate with external vendors to source solutions while considering internal capabilities for post-sales support of customized solutions.
- Work closely with internal departments to ensure smooth solution implementation.
- Develop financial justifications for customized solutions.
- Prepare pricing and cost calculations for tailored solutions.
- Manage ad hoc projects as assigned.
Information Security Responsibilities:
- Adhere to and implement the organization's information security policies.
- Safeguard the security of the company's information and computing assets.
- Report security events, vulnerabilities, and incidents as per established procedures.
Requirements:
- Minimum of 3 years of pre-sales support experience in networking, ICT integration, and cloud solutions.
- Strong knowledge of SD-WAN, networking & security CPE, Internet, Cloud, and IDC.
- Self-motivated with a keen interest in exploring new technologies and solutions.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Professional certifications (e.g., Cisco, H3C, Fortinet, VMware, Microsoft) are a plus.
- Excellent communication, interpersonal, and presentation skills.
- Proficient in English, Cantonese, and Mandarin.
- Candidates with more experience will be considered for the Senior Solutions Consultant role.
