HR Officer (HRSS) - Leading Corporation (Up to 25k)

Job Description

We are seeking a candidate with a minimum of 2 years of experience who can effectively handle general administration tasks related to employee benefits, with a specific emphasis on medical benefits an

Responsibilities

• Collaborate effectively to ensure tasks are completed to a high standard and within service level agreements (SLAs).
• Perform general administration tasks related to employee benefits, with a focus on medical benefits and pension management.
• Act as an agent for HRSS hotline, mailbox, and Chatbot, providing assistance and support to employees.
• Handle ad hoc projects and tasks as assigned.
• Identify potential issues raised by employees and refer them to supervisors for resolution.
• Provide input and perspective on existing business processes, rules, metrics, and standard operating procedures to identify areas for improvement.
• Assist the manager in working with key stakeholders to identify areas for optimization and develop solutions for process improvement and value-added enhancements.

Qualifications

• Hold a Bachelor's degree in Business, HR, or a related discipline.
• Have around 2 years of relevant experience as an HR practitioner.
• Possess independence, proactivity, self-motivation, and organizational skills.
• Demonstrate a willingness to challenge the status quo and strive for continuous improvement.
• Be a good team player and capable of working under pressure.
• Fluent in both written and spoken English and Chinese.