We're looking for a Payroll Administrator to join a friendly and collaborative payroll team, delivering accurate, reliable and responsive payroll services to a diverse portfolio of businesses.

This is a client-facing role where you'll have the opportunity to build strong relationships, manage your own portfolio and play an important part in ensuring payrolls are processed accurately and on time.

The Role

As a Payroll Administrator, you'll take responsibility for a portfolio of clients, working closely with them to deliver a high-quality payroll service while supporting the wider team.

What you'll be doing

Processing a variety of client payrolls as part of a collaborative payroll team
Acting as the primary point of contact for an allocated portfolio of clients
Managing client payrolls from start to finish, ensuring accuracy and compliance
Supporting the onboarding of new clients and payrolls, ensuring data is complete and accurate
Identifying opportunities to improve processes, increase efficiency and enhance the client experience
Building and maintaining strong, professional client relationships
Responding to payroll queries accurately, professionally and within agreed timescales
Keeping up to date with changes in payroll legislation and ensuring these are correctly applied
Liaising with HMRC regarding employer payments and payroll-related matters
Ensuring payroll deadlines are consistently met
Working collaboratively with colleagues and providing support where required

About You

You'll be an organised and detail-focused payroll professional who takes pride in delivering an accurate and dependable service.

You'll ideally have:

Strong knowledge and practical experience of UK payroll legislation
Experience managing a portfolio of clients or multiple payrolls
A proven track record of delivering excellent client service
Strong attention to detail and a methodical approach to your work
Confident written and verbal communication skills
The ability to build positive working relationships with a wide range of clients
The ability to work independently while contributing effectively to a wider team
Excellent organisation and time-management skills, with the ability to work to strict deadlines
Good numerical and analytical skills
Good IT skills, including Microsoft Excel, Word and Outlook
A professional, courteous and solutions-focused approach

What's on Offer?

You'll join an organisation that values its people and provides a supportive environment in which to develop your career.

Alongside a competitive salary, you'll have access to a comprehensive benefits package designed to support your financial, physical and mental wellbeing.

Financial wellbeing

Employer-supported pension scheme
Group life assurance
Income protection
Health cash plan, including support for eligible dependants

Mental wellbeing

Confidential counselling and emotional support
Virtual GP and second-opinion services
Access to trained Mental Health First Aiders
A range of resources to support your overall wellbeing

Physical wellbeing

Cycle to work scheme
Access to discounted gym, pool and fitness memberships
Digital health and wellbeing resources
Support and resources around menopause and women's health

Additional benefits

Family-friendly benefits and enhanced family leave
The opportunity to purchase additional annual leave
Paid volunteering day each year
Electric vehicle lease scheme, subject to eligibility
Recognition of key career and family milestones
Regular expert-led wellbeing webinars
Access to charitable support for colleagues experiencing financial hardship

Why Join?

This is an excellent opportunity to join an established and forward-thinking professional services organisation where people are encouraged to develop, collaborate and make a genuine contribution.

You'll work alongside experienced payroll professionals, supporting a varied client base and gaining exposure to a broad range of payroll requirements.

The organisation offers a flexible approach to hybrid working, alongside a strong focus on learning, development, wellbeing and creating an inclusive working environment where people can be themselves.

If you're an experienced payroll professional looking for a role where client relationships, technical expertise and quality service are equally important, we'd love to hear from you.

Apply today to find out more.

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