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Trade Services Officer

Job Seekers Singapore Banking Operations Financial Services - Banking

Job Summary

  • Singapore
  • Permanent
  • BBBH799923
  • Nov 25, 2021
  • Competitive
Job Description

Morgan McKinley is working in partnership with a regional Corporate Bank with strong footprints and relationship in the Asia region.

The Singapore team is looking for a Trade Finance Officer to join their Trade Operations department. Reporting to the team manager, you will be providing primarily client service for the trade services products and also given exposure to look at transactional processing.

Role and responsibilities

  • Main contact point for receipt of all Import/Export documents, requests for Documentary Letters of Credits, Documentary Collections, Trade Finance etc for processing from the Singapore Trade customers
  • Action customer requests in relation to Trade transactions, ensuring that transactions are within approved trading arrangements and ensuring prompt processing within agreed service
  • Be customer centric and manage queries from clients effectively and provide solutions and or recommendations on trade finance matters
  • Record all transactions into core banking system and to liaise with Singapore Treasury for all drawdown of trade loans and discounting of transactions
  • Ensure that transactions occur within Westpac policy and that all activities occur within local and international legislative and compliance standards
  • Maintain up-to-date knowledge of changing requirements and processes introduced by internal and external agencies
  • Maintain the MIS for all transactions and ensure that all customers enquires, transactional or operational problems are dealt with effectively and are tracked through to resolution
  • Identify opportunities for continuous improvement of systems and processes for discussion with the Manager
  • Identify operational risks and discuss risks and potential mitigating controls with Manager Operations/Deputy Branch
  • Processing and handling Trade Finance products (Import/Export/SBLC issuance)
  • Perform trade sanctions screening, identifying red flags and escalate as per Bank's procedures
  • Timely escalation of operational risks incidents
  • Manage daily work flow to meet and exceed client expectations
  • Filling and archival of billls
  • Perform DHL courier manifest and enveloping

Key requirements

  • 2-3 years of relevant experience in Trade Finance Operations
  • Experience in International Trade and knowledge of Trade products is essential. Knowledge of International Chamber of Commerce (ICC) Publications UCP, URC, URR, Demand Guarantees, ISP98, Incoterms and ISBP is
  • Proven experience in delivering high standard of customer service within agreed service levels
  • Ability to perform document checking under LC will be an advantage.
  • Experience in building and maintaining relationships with internal business partners and
  • Knowledge of other local banks' policies and procedures relevant to International
  • Familiar with relevant local and international compliance and legislative requirements e.g.: Privacy, OFAC, Sanctioned Countries
  • Working knowledge of Microsoft Word, Excel

If you are interested in the role and would like to discuss the opportunity further, please click apply now or email Hagen at for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd, EA License No: 11C5502

Lee Boon Hou (Hagen), Registration No: R1870932


Consultant Details

Consultant Details

Hagen Lee
Hagen Lee
  • Senior Consultant
  • +65 6818 3140