CRM Specialist (eCommerce Solutions)

Job Description

Our client, a leading eCommerce solutions provider is looking for a CRM Specialist. This is an exciting role where you will be tasked to help drive customer loyalty and retention online.

As a CRM Specialist, you will be responsible for:

• Performing Email Marketing for the client and co-own KPIs including Open Rate, Click Through Rate
• Execute 360 email marketing strategies
• Managing of CRM platforms relationships
• Manage the delivery of response data for lifecycle email campaigns to facilitate the measurement of targeted tactical on-boarding, reactivation and retention campaigns
• Provide leadership and recommendations to improve email marketing performance for ecommerce and marketplaces
• Utilise analytical tools such as Google Analytics to generate insights and CRM user journey

A successful applicant must at least have:

• Bachelor Degree
• At least 2 years of working CRM experience in either an advertising agency or marketplace
• Ability to work on tight deadlines
• Strong critical thinking, analytical skills

To find out more about this role, please feel free to reach out to KEVAN, kyeong@morganmckinley.com.sg

*Please be notified that only shortlisted candidates will be notified*

MORGAN MCKINLEY EA License No: 11C5502

Registration No: R1766634