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IT Support Engineer

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Job Summary

  • Singapore
  • Permanent
  • BBBH816493
  • Nov 04, 2022
  • S$50-99k
Job Description

Role: L2 IT Support Engineer

Responsibilities:

  • Install, configure, troubleshoots, maintains, and support technology and office systems
  • Monitors ticket system and provide swift troubleshooting and resolution for IT issues in accordance with Service Level Agreements.
  • Experience in understanding technical requirements/workflows and effectively communicating these requirements to other units within the team.
  • Support Lifecycle Management, Service Operations, Research, and Engineering teams to onboard new technologies.
  • Performs asset management and lifecycle processes to ensure on-time delivery and installation of hardware and software.

Qualifications:

  • 3-6 Years of demonstrated experience providing end-user support in a networked environment.
  • Proficient knowledge of Windows 10, Outlook/Exchange, Market Data Services applications and Microsoft applications, Service Now, Cisco Systems VPN, Cisco AnyConnect, Bomgar as well as other mobile technology support experience (iOS and Android).
  • Excellent communication and interpersonal skills.
  • Strong commitment to working as a team and providing excellent customer service.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days kindly accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No.: R22104910

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Consultant Details

Consultant Details

Guo Sing Ng
Guo Sing Ng
  • Consultant | IT Recruitment