(Haken) Events Executive - Luxury Hotel Events Tokyo

Are you a hospitality professional looking to develop your career in luxury hotel event management, banquet coordination, or corporate event planning in Tokyo?

Join a prestigious international luxury hotel in central Tokyo as an Events Executive, where you will coordinate corporate events, banquets, group functions, and special occasions while delivering exceptional guest experiences.

This opportunity offers hands-on exposure to hotel event planning, catering coordination, group reservations, and client relationship management within a world-class hospitality environment.

You will work closely with event organisers, corporate clients, and internal hotel departments to ensure every event runs smoothly, from initial planning through successful execution.

This position is ideal for candidates with experience in hotel front office operations, food and beverage (F&B) service, or hospitality guest services who want to transition into a dedicated event coordination role.

Key Responsibilities

• Corporate Event Planning & Coordination: Coordinate corporate meetings, banquets, group functions, and special events from initial planning through execution.
• Client Relationship Management: Communicate directly with event organisers and corporate clients to understand requirements, clarify expectations, and provide tailored event solutions.
• Banquet & Catering Coordination: Advise clients on catering menus, banquet arrangements, food and beverage requirements, and event service options.
• Event Logistics Management: Coordinate audiovisual equipment, floral decorations, room arrangements, and other event-related requirements.
• Group Reservations & Room Allocation: Manage group room allocations, reservation deadlines, and guest information to support smooth event operations.
• Cross-Departmental Collaboration: Work closely with front office, food and beverage, banquet operations, reservations, and other hotel departments to ensure seamless event delivery.
• Event Administration & Documentation: Maintain accurate event records, booking information, schedules, and administrative documents using hotel management systems.
• Event Planning & Scheduling: Track event timelines, confirm operational requirements, and coordinate arrangements to meet client expectations.
• Guest Experience & Service Quality: Support the delivery of premium hospitality experiences by ensuring event details are communicated accurately and executed professionally.
• Operational Problem-Solving: Respond proactively to changing client requests and event requirements, working with internal teams to resolve issues efficiently.

Required Skills and Qualifications

Experience:

• Hospitality Industry Experience: Minimum 1 year of professional experience in hotel front office operations or food and beverage (F&B) service.
• Guest Service Knowledge: Practical understanding of hotel operations, hospitality service standards, and guest expectations.
• Client Communication: Ability to conduct professional business discussions and communicate effectively with clients and internal stakeholders in Japanese.
• Operational Coordination: Ability to organise service-related tasks, communicate requirements clearly, and support smooth hospitality operations.
• Education: Associate degree, diploma, or equivalent qualification.

Soft Skills:

• Interpersonal & Communication Skills: Excellent ability to build positive relationships with clients, event organisers, guests, and hotel colleagues.
• Organisation & Attention to Detail: Strong organisational skills with the ability to manage multiple event requirements and maintain accurate information.
• Flexibility & Adaptability: Proactive approach to changing schedules, client requests, and operational priorities.
• Team Collaboration: Ability to work effectively with multiple hotel departments to coordinate event arrangements and deliver consistent service.
• Customer-Focused Mindset: Genuine enthusiasm for hospitality and a commitment to creating memorable guest experiences.
• Problem-Solving: Ability to identify operational challenges, communicate effectively, and support practical solutions.
• Professionalism: Positive attitude, reliability, and commitment to maintaining high service standards in a luxury hotel environment.

Language Requirements:

• Japanese: Fluent to business-level proficiency for professional discussions with event organisers, clients, and internal hotel teams.
• English: Intermediate to business-level proficiency is desirable for communication within an international hospitality environment.

Preferred Skills & Qualifications

• Luxury Hotel Event Experience: Previous experience coordinating corporate events, banquets, or special occasions within a luxury hotel or internationally recognised hospitality brand.
• Event Planning & Banquet Operations: Familiarity with event preparation, banquet service arrangements, and on-site event coordination.
• English Communication Skills: Conversational or higher English proficiency for communication with international guests and colleagues.
• Event Management Systems: Experience using Delphi or similar hotel event management software.
• Group Reservations: Knowledge of group room bookings, room allocations, reservation deadlines, and guest information management.
• Catering & Event Logistics: Familiarity with catering menus, audiovisual arrangements, floral decorations, and event-related logistics.
• International Hospitality Experience: Experience working in a multicultural hotel environment or serving international clients.

About the Company

Our client is an established international luxury hospitality group recognised for its exceptional service standards, sophisticated facilities, and premium guest experiences.

Operating in central Tokyo, the organisation provides a professional and multicultural working environment where hospitality professionals can develop their skills in luxury hotel operations, event management, banquet coordination, and guest services.

The hotel hosts corporate functions, group events, and special occasions, offering employees valuable exposure to event planning and operational coordination within a prestigious hospitality setting.

With a strong emphasis on service excellence and professional development, the organisation provides an opportunity to build specialist experience in the international luxury hospitality sector.

Why You'll Love Working Here

• Competitive Compensation: Annual salary of up to ¥5.5M, with performance-based bonus opportunities.
• Flexible Working Arrangements: Flexible working hours, subject to hotel operations and event scheduling requirements.
• Prestigious Luxury Hotel Environment: Work within an established international hotel group known for premium hospitality and exceptional guest experiences.
• Premium Event Experience: Coordinate corporate events, banquets, group functions, and special occasions in a luxury hotel setting.
• Career Transition Opportunities: Build on your front office or F&B experience and develop specialist skills in hotel event planning and event coordination.
• Professional Training & Development: Access training and development opportunities within an international hospitality environment.
• Multicultural Workplace: Collaborate with colleagues and clients from diverse backgrounds while strengthening your professional communication skills.
• Annual Holidays & Leave: Enjoy 115 annual holidays, paid leave, and additional employee leave benefits.
• Comprehensive Employee Benefits: Benefits include social insurance, meal support, and transportation allowance.
• Established International Employer: Gain experience within a globally recognised hospitality organisation with an established presence in Tokyo.
• Professional Growth: Develop expertise in event management, banquet operations, client coordination, group reservations, and luxury hospitality service.

Don't Miss Out - Apply Now!