Join a leading American global healthcare company dedicated to improving women's health and well-being through cutting-edge medical technology. As a Field Service Engineer, you will play a vital role in maintaining high-quality medical devices, including mammography and bone density measurement equipment. This position offers the opportunity to develop deep technical expertise while directly contributing to patient care and healthcare innovation in Japan.
Key Responsibilities
- Perform installation, inspection, and repair of medical and radiation devices.
- Provide technical explanations and guidance to customers regarding maintenance contracts.
- Manage the renewal and proposal of service contracts to ensure ongoing client satisfaction.
- Continuously learn new technologies and stay updated on product repair procedures.
- Deliver responsive, customer-focused service to ensure the reliability and safety of medical equipment.
Required Skills and Qualifications
Experience:
- 3+ years of experience as a Field Service Engineer in the medical device industry.
- Hands-on experience in maintenance, servicing, or repair of mid- to large-sized medical devices.
- Experience working with radiation medical devices is highly preferred.
Soft Skills:
- Strong problem-solving ability with a customer-centric mindset.
- Positive, adaptable, and eager to learn new technologies.
Language Requirements:
- Japanese: Native level (required for communication with clients and technical documentation).
- English: Basic level (for reading manuals and internal communication).
Preferred Skills & Qualifications
- Certified Medical Device Technician qualification preferred.
- Experience in field service or customer support for global healthcare or medical device manufacturers.
- Passion for healthcare innovation and commitment to high-quality service delivery.
About the Company
Our client is an American global healthcare company focused on advancing women's health through innovative medical technologies. Their product portfolio includes advanced solutions for breast health and skeletal health, supporting medical professionals around the world in improving diagnostic accuracy and patient outcomes.
Why You'll Love Working Here
- Work for a global leader in healthcare technology.
- Contribute to meaningful projects that improve women's health and quality of life.
- Gain hands-on experience with cutting-edge medical equipment.
- Opportunities for skill development and career advancement.
- Collaborative, international work culture with a focus on technical excellence and patient care.
Don't Miss Out - Apply Now!
