A leading investment research firm is seeking a Client Engagement Specialist to connect clients with industry experts, ensuring valuable insights and high-quality service.
Roles/Responsibilities
- Identify and contact industry experts to match client needs.
- Coordinate and schedule consultations between clients and experts.
- Build and maintain strong relationships with industry professionals.
- Manage multiple projects simultaneously in a fast-paced environment.
- Support clients by delivering excellent service and tailored solutions.
Required skills
- Excellent communication skills, particularly over the phone.
- Strong academic background or experience in a customer-focused role.
- Ability to manage projects and engage stakeholders effectively.
- Detail-oriented and capable of performing under pressure.
- Fluent Japanese and Business English.
About our client
An investment research firm offering integrated solutions that combine human insights and investor-led content through a global expert network.