Are you an experienced Banking Operations Manager, Securities Operations Specialist, or Financial Markets Operations Professional looking to take the next step in your career in Tokyo's international banking and financial services industry?
A leading international financial institution is seeking a Manager, Markets & Banking Operations to oversee operational delivery, strengthen internal controls, and drive process improvements across banking and securities operations in Japan.
This is an excellent opportunity for a bilingual professional with experience in investment banking operations, transaction banking, securities settlement, or financial markets operations to take on a management role with responsibility for both people development and operational performance.
You will work closely with senior management and cross-functional teams to ensure that financial transactions are processed accurately, efficiently, and within required deadlines, while maintaining strong operational controls and service standards.
The position offers broad exposure to clients and stakeholders across Japan and the Asia-Pacific (APAC) region, providing opportunities to expand your knowledge of banking operations, securities markets, and international financial services.
You will also play an important role in improving operational efficiency, developing team capabilities, and strengthening business resilience through effective process management and stakeholder collaboration.
This opportunity is particularly attractive to professionals seeking a bilingual banking operations management position in Tokyo with international exposure, flexible working arrangements, and long-term career development opportunities.
Key Responsibilities
- Banking & Markets Operations Management: Oversee day-to-day banking and financial markets operations, ensuring transactions are processed accurately, efficiently, and within established deadlines.
- Transaction Processing & Operational Delivery: Maintain high standards of transaction processing, operational accuracy, and service delivery across banking and securities activities.
- Operational Risk & Internal Controls: Support the implementation and maintenance of effective operational controls to minimize processing errors, strengthen risk management, and ensure operational reliability.
- Process Improvement & Operational Efficiency: Identify opportunities to streamline workflows, improve productivity, and enhance the scalability of banking and markets operations.
- Operational Resilience: Contribute to initiatives that strengthen business continuity, process stability, and the organization's ability to respond to operational challenges.
- Team Leadership & People Management: Lead and support team members, promoting accountability, collaboration, and consistently high operational performance.
- Coaching & Professional Development: Develop team capabilities through coaching, structured training, knowledge sharing, and cross-skilling initiatives.
- Succession Planning: Support effective succession planning and team development to ensure continuity of expertise and operational leadership.
- Senior Management Collaboration: Work closely with senior management to identify operational priorities, implement improvements, and support business objectives.
- Japan & APAC Stakeholder Management: Build strong working relationships with clients and internal stakeholders across Japan and the wider Asia-Pacific region.
- Cross-Functional Coordination: Collaborate with banking, securities, risk, compliance, and other operational teams to resolve issues and maintain effective transaction workflows.
- Operational Performance Improvement: Contribute to initiatives that improve service quality, operational effectiveness, and sustainable business performance.
- Stakeholder Relationship Management: Establish trusted relationships with internal and external partners to support efficient and reliable financial operations.
Required Skills and Qualifications
Experience:
- Professional experience in banking operations, securities operations, or financial markets operations within a bank, securities firm, investment bank, or other financial institution in Japan.
- Strong understanding of operational processes supporting financial transactions and banking or securities activities.
- Experience ensuring transactions are processed accurately and within required operational timelines.
- Ability to identify operational challenges and contribute to process improvements and stronger internal controls.
- Experience collaborating with internal business teams and external stakeholders within the financial services industry.
- Understanding of the importance of operational accuracy, efficiency, and risk management in banking and financial markets.
- Ability to support operational delivery while balancing business priorities, service quality, and control requirements.
- Readiness to take responsibility for team management, operational performance, and continuous improvement initiatives.
Soft Skills:
- Strong leadership and people management capabilities, with an interest in developing and supporting team members.
- Excellent communication and interpersonal skills for working with senior management, global clients, and cross-functional teams.
- Proven ability to build and maintain trusted relationships with internal and external stakeholders.
- Strong analytical thinking and structured problem-solving skills.
- Proactive and improvement-oriented mindset, with the ability to identify opportunities to enhance operational efficiency.
- Strong organizational skills and attention to detail when managing financial transactions and operational priorities.
- Ability to work effectively in a fast-paced, international financial services environment.
- Collaborative working style and willingness to share knowledge, coach colleagues, and support team development.
- Strong sense of accountability, professionalism, and commitment to delivering reliable operational outcomes.
Language Requirements:
- Japanese: Fluent proficiency, including strong written and verbal communication skills for domestic banking operations, stakeholder coordination, and business communication.
- English: Fluent proficiency, including strong written and verbal communication skills for working with international clients, APAC teams, and global management.
- Bilingual Japanese-English communication skills are required to collaborate effectively across domestic and international financial services operations.
Preferred Skills & Qualifications
- Knowledge of Japanese financial market infrastructure, including local transaction processing, settlement systems, and payment practices.
- Familiarity with securities settlement, transaction banking, or post-trade operations within Japanese financial markets.
- Understanding of financial market products, including securities, derivatives, foreign exchange (FX), and fixed income.
- Experience working with international clients or regional stakeholders across Japan and APAC.
- Experience contributing to operational efficiency, process optimization, or operational resilience initiatives.
- Exposure to team coaching, employee development, cross-training, or succession planning.
- Experience working in a global banking, investment banking, or securities operations environment.
- A bachelor's degree or equivalent academic qualification.
About the Company
Our client is an international financial services organization offering an opportunity to develop a career in banking and financial markets operations within a global business environment.
The organization provides exposure to banking and securities operations across Japan and the Asia-Pacific region, enabling employees to build a broad understanding of financial markets and international transaction processing.
The company places importance on operational excellence, strong internal controls, process efficiency, and effective stakeholder collaboration.
Its operations professionals work with internal teams, senior management, and external stakeholders to support accurate and reliable financial transaction processing.
As a member of the management team, you will have opportunities to contribute to operational improvements, strengthen team capabilities, and support the development of sustainable business processes.
The organization also offers opportunities for career growth and professional advancement, making this an attractive environment for experienced banking and securities operations professionals seeking broader management responsibilities.
Why You'll Love Working Here
- Management-Level Opportunity: Take on a key role overseeing both team performance and banking and markets operational delivery.
- Competitive Compensation: Receive a competitive salary package based on your professional experience and qualifications.
- International Financial Services Environment: Build your career within a global organization with exposure to international banking and securities operations.
- Japan & APAC Market Exposure: Work with stakeholders across Japan and the Asia-Pacific region, expanding your knowledge of regional financial markets.
- Senior Management Interaction: Collaborate closely with senior leadership on operational priorities, efficiency improvements, and internal control initiatives.
- Leadership & People Development: Develop your management experience through team coaching, training, cross-skilling, and succession planning.
- Operational Improvement Projects: Contribute to initiatives that enhance transaction processing efficiency, scalability, and operational resilience.
- Broad Financial Markets Experience: Gain exposure to banking and securities operations and deepen your understanding of Japan's financial market infrastructure.
- Career Growth & Advancement: Benefit from opportunities to strengthen your leadership skills and progress within an international financial services organization.
- Remote Work & WFH: Enjoy access to remote working and work-from-home arrangements.
- Flexible Working Hours: Benefit from a flextime system that supports greater flexibility in managing your work schedule.
- Minimal Overtime: Work in an environment that emphasizes manageable overtime and a sustainable work-life balance.
- Casual Dress Code: Enjoy a flexible workplace culture with casual clothing permitted.
- Side Business Permitted: Opportunities to pursue approved side business activities in accordance with company policies.
- Collaborative Working Environment: Work with experienced financial services professionals who value teamwork, continuous improvement, and reliable operational delivery.
Don't Miss Out - Apply Now!
