Join a global IT solutions leader as an Account Manager, where you will oversee relationships with top-tier banking clients in Japan. You'll drive digital transformation initiatives and lead account strategy, ensuring client satisfaction and business growth across IT and financial services solutions. This is a high-impact, client-facing role that bridges global technology with local market expertise.
Key Responsibilities
- Serve as the primary contact for key banking clients in Japan
- Develop and execute account strategies to grow revenue and client value
- Identify upsell and cross-sell opportunities across services and solutions
- Coordinate internal teams to ensure timely and high-quality service delivery
- Conduct business reviews and communicate insights to stakeholders
- Act as a cultural liaison between Japanese clients and global teams
- Monitor account performance and implement improvements as needed
Required Skills and Qualifications
Experience:
- Minimum 12 years in account management or client partner roles
- Proven success managing Japanese banking or financial services clients
- Demonstrated ability to grow accounts through upselling and cross-selling
- At least 5 years of work experience in Japan
- Skilled in leading cross-functional collaboration for service execution
Language Requirements:
- Japanese: Native
- English: Intermediate to Business-level
Soft Skills:
- Strong ownership and customer-first mindset
- Consultative, adaptable, and collaborative approach
Preferred Skills & Qualifications
- MBA or equivalent postgraduate qualification
- Experience in digital transformation projects involving cloud, AI, or DevOps
- Background in agile, outcome-driven IT or financial services environments
About the Company
Our client is a global IT solutions provider with 36+ years of experience, serving over 200 financial institutions across 50+ countries. Their platforms support digital banking transformation, financial innovation, and operational excellence. Known for their people-first culture and client-centric approach, they are recognized as a "Great Place to Work."
Why You'll Love Working Here
- Lead digital transformation for leading Japanese banking clients
- Be part of a globally recognized organization with strong industry presence
- Unlock career advancement through internal development opportunities
- Collaborate with a skilled and diverse international team
- Thrive in a culture that values innovation, impact, and people
Don't Miss Out - Apply Now!
