Job Title: Dealer Support Specialist
Salary: £34,000 + up to a 10% bonus
Hours: 37.5 hours per week Monday to Friday
Location: Epsom (Hybrid working - 2 days at home, 3 days office based)
Parking on-site: Yes
We are currently recruiting for a Dealer Support Specialist to join a global organisation on a permanent basis.
This role is to provide support to the Sales & Marketing Manager ensuring regulatory oversights of all suppliers and regulatory products.
This is a great chance to join a world renowned business who offer an amazing working environment, a really friendly, 'family' culture. Alongside a competitive salary this company offers excellent benefits including a car scheme, on site gym, restaurant and parking.
Key experience for this role:
- Experience of working in a Motor Finance organisation/Dealer Group
- Good understanding of Compliance regulations in motor finance
- High attention to detail and communication skills
What you'll be doing:
- Maintain Centres' FCA Register and update on quarterly basis to ensure appropriate oversight of our Partners' continuing regulatory status and escalate any business risks identified
- Investigation of any Dealer risk events
- Review and development of relevant eLearning modules and liaising with relevant SMEs for sign off
- Implementing an enhanced Dealer review and oversight monitoring regime for all brands
- Review data in Sales Compliance Monitoring Plan and highlight any continuing metrics of concern to Line Manager
- Monitor completion and content of Centre Quarterly reviews by performing sample checks and provide support to Sales Team where required
- Support delegate selection and provide necessary admin support for Masters Program and attend modules as requested
- Obtain and monitor complaints data from Network on quarterly basis liaising with Customer Relations to identify any trends and highlighting as appropriate
Attributes and Behaviours:
- Excellent time management skills
- Ability to maintain and develop relationships across broad business spectrum
- Ability to work under pressure
- Self-starting approach to problem resolution involving substantial fact finding, planning, stakeholder engagement and deployment.
On the job training will be provided to ensure that our training will suit your learning style.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
