Customer Support Specialist, Remote Role

Customer Support Specialist

Location: Just outside Cork City Hybrid Working

Are you someone who loves connecting with people and turning challenges into solutions? We're looking for a Customer Support Specialist to join our clients dynamic, customer focused team. If you're passionate about delivering exceptional service and want to be part of a company that supports your growth we'd love to hear from you.

What You'll Be Doing

• Providing professional, solution-oriented support to a wide range of clients
• Working closely with internal teams to resolve issues quickly and efficiently
• Keeping client data up to date and ensuring accuracy across internal systems
• Handling communications with care and in line with GDPR standards
• Taking part in regular training to stay sharp on processes and updates
• Creating outstanding customer experiences with every interaction

What You'll Bring

• Clear, confident communication both written and spoken
• High attention to detail and a commitment to accuracy
• A proactive attitude and genuine enthusiasm for helping others
• Ability to build trust and rapport with clients and colleagues
• A flexible, can-do mindset with a willingness to learn and grow
• Calm and focused under pressure, even when multitasking

Perks & Benefits

• Hybrid work model with flexibility built in
• Flexitime options to fit your lifestyle
• Private healthcare plan
• Access to wellness initiatives and gym benefits
• Employee Assistance Programme for ongoing support
• Bike-to-work scheme & free on-site parking
• Team socials, staff discounts, and more!

Your Next Step Starts Here

If you're ready to grow your career in a company that values innovation, flexibility, and its people this is your opportunity.

Apply today and become a key part of our Customer Support team!