My client are a regulaotory body seeking a member service coordinator to join their team on a permnament basis in their Dublin office. In this role, you will be required to support operational, administrative and communication tasks, ideal for someone who is organised, detail-oriented and enjoys working with people. Strong communication skills and a member-focused approach are essential.
Responsibilities:
Membership & Administrative Support
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Process and manage membership applications and updates.
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Maintain accurate member records and databases.
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Coordinate credential applications (e.g. CERA) and CPD tracking.
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Manage recruitment notices and website content updates.
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Provide support for committees, general office tasks, and the actuarial team.
Communications & Design
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Draft member communications such as newsletters and announcements.
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Design visual content for social media, events, and web.
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Conduct surveys and analyse feedback.
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Handle member queries professionally via phone and email.
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Create promotional materials for LinkedIn and the website.
Event & Webinar Coordination
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Assist in organising webinars and in-person events.
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Handle logistics including venue booking, AV coordination, registration, and technical setup.
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Perform pre- and post-event administration.
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Support attendees, speakers, and manage on-site logistics.
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Create and analyse post-event surveys and reports
Key Requirments:
Essential Skills:
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Strong organisational and multitasking skills
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Excellent communication (written and verbal)
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Proficient in Microsoft Office (Word, Excel, Outlook)
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Comfortable using tech platforms for webinars and databases
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Customer-focused with stakeholder engagement experience
Desirable Skills:
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Basic graphic design (e.g., Canva, Adobe Express)
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Experience with membership organisations or professional bodies
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Background in coordinating events or educational activities
Personal Attributes:
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Proactive, adaptable, and detail-oriented
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Highly organised and accurate
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Independent and team-oriented worker
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Friendly, approachable, and professional demeanor
