Household - Personal Lines Client Advisor

Home - Personal Lines Client Advisor

Hybrid, central Dublin (Flexible working from home options)
Insurance & Financial Services

About the Company

Morgan McKinley are working with a well-established and growing financial services provider with over 50 years of experience supporting customers' insurance and financial needs. The company offers a wide range of products including car, home, health, and life insurance, as well as income protection and retirement planning.

The Role

We are seeking an experienced Client Advisor to join the Home Insurance team. This is an excellent opportunity to join a supportive and ambitious organisation where you will play a key role in servicing and retaining valued customers. This is not a micro-managed, call centre environment.

Key Responsibilities

• Handle incoming customer calls and emails.

• Process client renewals and mid-term adjustments.

• Outbound contact to customers to secure renewals.

• Generate policy leads from existing clients.

• Support team colleagues with ad hoc tasks.

• Ensure compliance with regulatory requirements.

• Maintain commercial awareness.

What We're Looking For

• Minimum of 2 years' home personal lines insurance experience

• APA.

• Knowledge of Applied Relay is an advantage.

• Strong organisational and planning skills.

• A positive, empathetic, and professional communication style.

• Team player with strong interpersonal skills.

• Awareness of regulatory and compliance requirements within financial services.

What's on Offer

You'll be joining a company that truly values its people and offers an excellent benefits package, including:

• Flexible working from home options.

• Significant investment in professional development.

• Flexi leave (option to take additional annual leave).

• Life leave for personal milestones.

• Working abroad policy.

• Fully paid family leave types (maternity, paternity, surrogacy).

• Discounts on financial products.

• Excellent health & wellbeing programme including Wellness Wednesdays.

• Generous pension contribution rates.

• Health insurance or wellness subsidy.

• Performance-based bonus or commission.

• Income protection & life cover.

📩 Apply today to take the next step in your career with a leading financial services provider.