Location: Dublin
Role Type: Permanent
Working Model: Hybrid
Our client is looking to add to their existing team of business analysts. As a Business Process Analyst, you will play a pivotal role in driving operational excellence across projects and internal functions. You will lead process improvement initiatives, collaborate with cross-functional teams and apply analytical and project management skills to deliver measurable business outcomes. This role is ideal for professionals with a passion for continuous improvement, stakeholder engagement and strategic execution.
Roles & Responsibilities
- Process Analysis & Design: Evaluate existing business processes to identify inefficiencies and improvement opportunities. Design and document optimised workflows aligned with strategic goals.
- Stakeholder Engagement: Collaborate with internal teams and vendors to gather requirements and feedback. Facilitate workshops and meetings to align process changes with business needs.
- Implementation & Change Management: Lead or support the rollout of process improvements, including training and communication plans. Monitor adoption and effectiveness of new processes, adjusting as needed.
- Performance Monitoring & Reporting: Develop KPIs and dashboards to track process performance. Present findings and recommendations to senior leadership.
- Project Leadership: Manage or contribute to cross-functional projects, ensuring timely delivery and quality outcomes. Support risk management and compliance efforts related to process changes.
Skills and Experience
Education and Certifications
- Bachelor's degree in business, Engineering, or related field.
- 4-7 years of experience in process improvement or business analysis.
- Proficiency in process mapping tools (e.g., Visio, Lucidchart, Miro).
Skills and Competencies
- Prior consulting experience in a professional services environment is desirable.
- Strong data analysis and problem-solving capabilities
- Strong analytical and interpersonal skills, with a commitment to service excellence. The ability to develop good working relationships is critical; and
- Exceptional communication and relationship building skills across project team, key partners and executive management.
