Warehouse Operations Manager

Morgan McKinley is partnering with a well-established and evolving organisation to appoint an experienced Warehouse Operations Manager. This is a key leadership role requiring a hands-on, people-focused manager with strong organisational capability and a passion for continuous improvement.

The successful candidate will take full responsibility for warehouse and transport operations, overseeing end-to-end activity including goods receipt, inventory management, order fulfilment, and customer delivery. This role offers the opportunity to drive positive change within a growing business while leading and developing a high-performing operational team.

Key Responsibilities

Warehouse & Transport Operations

• Plan, organise, manage, and actively participate in day-to-day warehouse operations, including receiving, storage, picking, dispatch, and distribution.

• Ensure inventory accuracy, availability, and control, minimising discrepancies and managing returns from customers to suppliers.

• Oversee transport fleet operations, including fleet performance, compliance, records, driver management, and driver performance.

• Proactively plan warehouse capacity to support inbound stock and customer order volumes.

• Ensure full compliance with Health & Safety legislation, maintaining a clean, safe, and well-organised warehouse environment.

• Analyse operational performance, identify improvement opportunities, and implement efficiency-driven initiatives.

People Leadership

• Provide strong, visible leadership and clear direction to the warehouse and transport teams.

• Recruit, train, manage, evaluate, and develop warehouse employees to support both current and future operational needs.

• Build effective working relationships with internal departments, branches, and key stakeholders.

• Foster a positive, collaborative, and high-performance culture that promotes teamwork and professional development.

Skills & Experience

• Proven management experience, with 3-5 years in a leadership role within a warehouse, logistics, or operational environment.

• Background in warehouse operations and transport is highly desirable; candidates from retail or FMCG environments will also be considered.

• Working knowledge of transport regulations, fleet management, and compliance standards is an advantage.

• Strong IT capability, with experience using ERP systems and Microsoft applications.

• Third-level qualification in Supply Chain, Logistics, or a related discipline is advantageous.

• LEAN or continuous improvement qualifications are an advantage.

• Full driving licence required; C licence desirable.

• Health & Safety qualifications are an advantage.

Personal Attributes

• Strong communicator, able to engage effectively with supervisors, drivers, and senior management.

• Highly organised, with the ability to manage multiple priorities in a fast-paced environment.

• Proactive, self-motivated, and results-driven, with a clear focus on continuous improvement.

• Strong problem-solving and decision-making capability.

• Adaptable, resilient, and comfortable working in a dynamic operational setting.

• Detail-oriented, with a strong focus on accuracy, compliance, and operational excellence.

• Strong interpersonal skills with a collaborative leadership style.