I am delighted to supporting a Cork-based leading supplier of Equipment & Solutions to the Pharmaceutical industry in Ireland and the UK, on their search for an experienced Order Management Representative on an initial 12 month basis
Location: Suburbs of Cork City, fully onsite position
Salary: Dependent on experience
Position Overview:
This role is an exciting opportunity to provide essential administrative support within our dynamic department. Reporting directly to the Business Unit Leader, the successful candidate will play a critical role in ensuring smooth operations and exceptional customer service.
Key Responsibilities:
- Provide comprehensive administrative support and sales/purchase order processing across all company sales divisions.
- Verify incoming customer orders against sales quotations and policies.
- Expedite customer purchase and sales orders, coordinating effectively with supply chains.
- Manage and run regular internal and customer service-related reports as required.
- Log documentation requirements with the documentation department as necessary.
- Electronically maintain accurate and detailed records and files for customer job files.
- Take ownership of personal, departmental, and company procedures/KPIs, ensuring compliance and action where necessary.
- Meet deadlines and contribute to team and departmental targets.
- Adhere to ISO 9000 Quality and Health & Safety procedures.
- Collaborate with all divisions and departments, as well as cross-functional teams, to build strong, effective relationships.
- Perform other related duties as necessary to support the business.
Candidate Requirements:
The ideal candidate will possess:
- Excellent IT skills, including proficiency in MS 365, Excel, MS Word, PowerPoint, and ERP systems.
- A keen eye for detail and a commitment to maintaining high standards of accuracy and presentation.
- Strong interpersonal and communication skills, with the ability to work effectively in a team or independently.
- A dedication to customer satisfaction and continuous process improvement.
- The ability to prioritise tasks effectively and manage daily activities within the department.
- A natural inclination towards service orientation, with a genuine interest in helping customers.
- Reliability, commitment, and the capacity to thrive in a fast-paced, customer-focused environment.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
