Administrator (9-Month Fixed-Term Contract, Immediate Start)
Salary: €25,000-€27,000
Location: Corkcity (onsite with free parking)
Working Pattern: 4-day week (Tuesday-Friday), 9:00am-5:00pm
An established organisation within the engineering sector is seeking an experienced Administrator to join its busy operations team on a 9-month fixed-term contract.
This is a fast-paced, customer-focused role supporting a team of field engineers who provide essential services to healthcare clients. Accuracy, organisation and excellent communication are key, as the work directly supports the delivery of critical equipment and services.
The Role
You will be responsible for coordinating engineer schedules, managing customer queries, maintaining accurate system records and supporting the day-to-day administration of service operations.
Key responsibilities include:
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Scheduling and allocating service calls for field engineers
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Liaising with engineers to ensure service response times are achieved
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Managing customer enquiries via phone and email
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Maintaining accurate records using internal systems
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Purchasing and coordinating spare parts
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Managing supplier quotations, warranty claims and parts returns
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Raising customer quotations and processing invoices
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Supporting engineers with parts identification and supplier queries
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Creating and maintaining part codes and stock records
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Producing reports and ensuring service standards and SLAs are consistently met
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Working closely with internal departments to resolve operational issues
About You
We're looking for someone who enjoys working in a fast-moving environment and can confidently manage multiple priorities while delivering excellent customer service.
You'll ideally have:
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At least 2 years' administration or customer service experience in a busy environment
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Strong organisational skills and excellent attention to detail
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A professional and confident telephone manner
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Experience using CRM business systems (SAP experience is an advantage)
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Good working knowledge of Microsoft Office
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The ability to prioritise workload and remain calm under pressure
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Excellent communication and problem-solving skills
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A collaborative approach with the confidence to build relationships across teams
Experience within healthcare, engineering, logistics or service coordination would be beneficial but is not essential.
What's on Offer
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4-day working week (Tuesday-Friday)
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Salary of €25,000-€27,000
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Free onsite parking
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Supportive and collaborative team environment
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Opportunity to gain experience within a well-established organisation providing essential services
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Immediate start available
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9-month fixed-term contract
