Job Title: Documentation Controller
Job Summary
We are really excited to bring to the market a new and exciting role for a Document Controller, This role is responsible for managing, tracking, and maintaining documentation throughout the lifecycle of customer orders and projects. The role ensures that all documentation is accurate, complete, and delivered in accordance with customer requirements, company procedures, and quality standards. The Documentation Controller works closely with internal departments, customers, and suppliers to ensure efficient document control processes and compliance with company policies.
Key Responsibilities
- Maintain and control project and customer documentation records.
- Track documentation requirements and ensure timely submission and delivery.
- Review customer orders and documentation requirements for accuracy and completeness.
- Prepare, compile, and issue documentation packages to customers.
- Upload and manage electronic documents on company and customer portals.
- Maintain document management systems and ensure data accuracy.
- Generate reports, KPIs, and documentation status updates as required.
- Ensure compliance with quality management systems, company procedures, and regulatory requirements.
- Organise and maintain both electronic and hard-copy filing systems.
- Liaise with customers, suppliers, and internal teams regarding documentation requirements and status updates.
- Support invoicing and administrative activities related to documentation services.
- Assist with continuous improvement of document control processes.
Required Skills and Qualifications
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- Proficiency in Microsoft Office applications and document management systems.
- Ability to manage multiple tasks and meet deadlines.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively within a team environment.
- Customer-focused approach with problem-solving abilities.
- Experience with ERP systems and document control software is desirable.
If this sounds like the next step in your career and that long sought after change, please reach out below!
