Director of Technical Operations

Key Responsibilities

• Serve as a cross-site technical authority in controls, mechanical engineering, and systems integration.

• Define, maintain, and enforce engineering standards and playbooks across design, debug, and build phases.

• Drive technical excellence in controls programming and mechanical design, ensuring seamless integration across all machine builds.

• Lead customer-facing technical engagements-from design reviews through FAT/SAT-acting as the primary technical assurance point.

• Collaborate with Sales and Program Management to assess technical feasibility, accurately scope projects, and build customer confidence.

• Oversee debug and integration risk, leading structured problem-solving efforts for complex escalations.

• Champion the adoption of digital twin and simulation tools to de-risk and accelerate commissioning activities.

• Mentor and develop engineering talent across disciplines, strengthening technical capability and succession planning.

• Ensure all engineering processes comply with technical and regulatory standards.

• Influence and align cross-functional leaders to drive adherence to engineering standards, even without direct line authority.

Qualifications & Experience

• Bachelor's or Master's degree in Electrical/Controls Engineering, Mechanical Engineering, Mechatronics, or Systems Engineering.

• 15+ years of experience in automation or machine building, ideally within the life sciences or medical device sectors.

• Expert-level knowledge of Controls Engineering, complemented by strong Mechanical Engineering expertise.

• Proven experience leading customer-facing projects through design, debug, FAT/SAT, and validation stages.

• Demonstrated success managing and influencing within a matrix organization, balancing cross-site and cross-functional priorities.

• Exceptional communication skills with the ability to engage confidently with customers, sales teams, and technical staff.

• Familiarity with vision systems and industrial communication protocols.

• Strong understanding of relevant regulatory and industry standards.

What We Offer

• The opportunity to shape technical standards and integration strategies across a growing international organization.

• A pivotal leadership position at the intersection of engineering, customer engagement, and delivery assurance.

• Competitive salary, bonus structure, and comprehensive benefits package.

• Professional growth opportunities in advanced automation, digital twin technology, and leadership development.