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Client Services Consultant - Custody

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Job Summary

  • Limerick
  • Contract
  • JN -012024-1953462
  • Jan 15, 2024
  • €50k - €70k
Job Description

Based in Limerick, the successful candidate will be responsible for developing and maintaining client relationships internally & externally.

Based in Limerick, the successful candidate will be responsible for developing and maintaining client relationships internally & externally. This is an excellent opportunity for an experienced individual to join a team who are committed to providing exceptional client service to our network of clients

The key responsibilities of the role include:

  • Ownership of Custody Relationship for assigned client(s).
  • Point of consultation for all client queries including investigation and resolution work
  • Initiates frequent, proactive communication with internal and external clients.
  • Leads / Conducts Service Reviews.
  • Structured daily tasks and checklists to be completed and signed off
  • Adherence to departmental controls with an emphasis on REMS, CASS and MIFID II requirements
  • Develop and maintain effective relationships with critical business partners, internal clients & relevant third parties, e.g. operational teams, trustees, external advisors, consultants, etc.
  • Track service & delivery results against project plans and SLD (Service Level Delivery)
  • Attend to all aspects of service delivery, from daily client deliverables, all client custody queries, internal queries, new product and process and any process relating to clients under your remit.
  • Provide appropriate escalation of service & delivery and other relevant issues / opportunities to Relationship Managers / Client Service Managers / Internal Stakeholders.



Skills/ Qualifications:

The successful candidate will benefit from having:

  • Several years' experience within Fund Services (preferably Custody)
  • Technical knowledge of the securities industry, its products and instruments.
  • Working knowledge of Microsoft applications.
  • Strong leadership skills, and also as an advocate for the company.
  • Excellent interpersonal skills including ability to persuade and influence change / best practice.
  • Ability to communicate with partners and clients at all levels.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Alex Caffrey
Alex Caffrey