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Outsourced Activities Controller - French

Job Seekers Ireland Financial Services, Risk Management Financial Services

Job Summary

  • Dublin
  • Contract
  • BBBH802866
  • Jan 05, 2022
  • Competitive
Job Description

We have a great opportunity as an Outsourced Activities Controller for a fluent French speaker within a highly reputable creditor protection insurance company


  • Controlling and Monitoring all delegated outsourced activities such as but not limited to: Sales and distribution Processes, Subscriptions Process, Claims Handling, Complaints Handling, Quality, Fraud, Freedom of Services (FOS) checks, AML checks, BCP checks, Data protection and Information security.
  • Conduct Third Party Administrators (TPA) and/or Finance Partners onsite audits, desk based audits and regulatory visit (when applicable) including all the above mentioned delegated outsourced activities
  • Chair cross-departmental meetings as part of the pre-audit process
  • Assessment and monitoring of issues raised
  • Review related contracts & agreements in advance - understanding cross functioning of business lines.
  • Sample preparation for onsite analysis and review, full analysis of the available partners' data
  • Verify that the claims administration and distribution process are in line with guidelines and contractual agreements
  • Monitor that the quality of all the above mentioned delegated outsourced activities and services to customers provided by these TPA and/or Finance Partners, are meeting the required standards and that there is consistency of methods, processes and practices
  • Control the insurance premium calculation and the related payment processes
  • Verify the compliance standards and liaise with the Compliance Department for all compliance matters
  • FOS checks - all activities within regulatory norms.
  • Debrief stakeholders and management team on key issues and result
  • Conduct & report risk-assessment of findings
  • Draft detailed report to established guidelines & standards, documenting results and measurement of key are
  • Include risk assessment of all issues
  • Report on FOS, BCP and AML checks


  • Master Degree (Audit/ Insurance/ Legal/ Finance/ Risk Management)
  • Language: Fluent English & French. 3rd language an advantage (Italian, Spanish, Portuguese, German, Polish)
  • Between 3 and 5 years proven background in Financial/Legal environments.
  • Knowledge and understanding of mitigating outsourcing risk and regulatory requirements
  • Strong reporting writing skills to senior management level (French/English)

Morgan McKinley is acting as an Employment Business in relation to this vacancy.


Consultant Details

Consultant Details

Katie McKenna
  • Consultant | Financial Services Recruitment
  • 353 (0) 1 4321555