Quality Manager
About the Role
My client is a market-leading manufacturer within the sustainable construction materials sector, known for delivering high-quality products, customer-focused innovation, and exceptional service.
An exciting opportunity has arisen for a Quality Manager to join their established manufacturing site based near Waterford.
The Role
The Quality Manager is responsible for ensuring that products, services, and processes meet defined quality standards, while driving continuous improvement and embedding a culture of quality excellence across the organisation.
Key Responsibilities
- Ensure compliance with industry regulations, certifications, internal standards, and sustainability targets
- Maintain and continuously improve the Quality Management System (QPulse), ensuring it supports product quality, process efficiency, and regulatory compliance
- Regularly review and enhance product quality, processes, and Bills of Materials (BOM), ensuring all changes are controlled through the change management system
- Identify and lead continuous improvement initiatives to enhance quality, efficiency, and customer satisfaction
- Analyse data and apply problem-solving techniques to resolve quality issues and implement effective solutions
- Lead internal and external audits, including regulatory and certification inspections, ensuring accurate documentation is maintained
- Support supplier quality management and implement robust processes to ensure consistent compliance
- Lead, coach, and develop the quality team, promoting high performance and professional growth
- Foster a culture of quality and accountability across all departments, as well as with external suppliers and partners
- Engage with customers to understand requirements, build relationships, and drive improvements based on feedback
- Investigate and resolve quality issues, ensuring lessons learned are shared across operational teams
- Report on quality performance to senior management and key stakeholders
- Communicate metrics, progress, and challenges clearly across the organisation
Skills & Experience
- Bachelor's degree in Quality Management, Engineering, Science, or a related discipline
- Advanced certifications such as Six Sigma, Lean, or ISO Auditor are highly desirable
- Proven experience in a quality management role, ideally within a manufacturing or industrial environment
- Strong experience implementing and managing Quality Management Systems
- Proficient in quality tools and methodologies (e.g., FMEA, SPC, ISO standards such as ISO 9001, ISO 14001, ISO 45001)
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and problem-solving capabilities
- Detail-oriented with a focus on delivering measurable results
- Ability to influence, collaborate, and drive change across an organisation
