Morgan McKinley is proud to partner with a rapidly growing, new-to-market organisation within the FMCG e-commerce sector. This is an exciting opportunity to join a business at a pivotal stage of expansion, where you will play a key role in shaping warehouse operations, building high-performing teams, and driving best-in-class fulfilment standards.
This position offers the chance to make a real impact in a fast-paced, entrepreneurial environment, with strong scope for progression as the business continues to scale.
The Role
As Warehouse Manager, you will take full ownership of day-to-day warehouse operations within a high-volume e-commerce environment. You will be responsible for leading teams, delivering against key operational KPIs, and ensuring efficient, accurate, and compliant order fulfilment.
Key Responsibilities
Leadership & People Management
- Lead, motivate, and develop a team of warehouse operatives, team leaders, and supervisors
- Plan and manage staffing levels, rosters, and shift patterns in line with operational demand
- Drive performance through regular reviews, coaching, and development plans
- Ensure compliance with employment legislation and internal policies
- Foster a positive, inclusive, and high-performance culture
- Oversee end-to-end warehouse activities including goods-in, put-away, picking, packing, and dispatch
- Ensure smooth handling of high-volume e-commerce orders with a focus on speed and accuracy
- Identify and implement process improvements to optimise workflows
- Collaborate cross-functionally with transport, procurement, and customer service teams
KPI & Performance Management
- Monitor and drive key operational KPIs, including:
- Order accuracy and fulfilment rates
- On-time dispatch performance
- Picking and packing productivity
- Inventory accuracy
- Labour cost efficiency
- Provide regular performance reporting to senior leadership
- Take proactive corrective action to address performance gaps
Inventory Management
- Maintain accurate stock control through effective use of WMS systems
- Lead cycle counts and stock audits
- Manage returns and reverse logistics processes
- Minimise stock loss, damage, and write-offs
Health, Safety & Compliance
- Ensure full compliance with Health and Safety Authority (HSA) standards
- Conduct risk assessments and promote safe systems of work
- Maintain a strong safety culture, including manual handling and equipment compliance
- Ensure all training and certifications are up to date
Systems & Continuous Improvement
- Leverage Warehouse Management Systems (WMS) to drive efficiency
- Support automation and process improvement initiatives
- Apply Lean principles to enhance productivity and reduce waste
About You
- Minimum 3 years' experience in a Warehouse Manager or similar leadership role
- Experience within FMCG and/or e-commerce fulfilment environments is highly desirable
- Proven track record of delivering against KPIs in a fast-paced setting
- Strong leadership and team development capabilities
- Experience working with WMS and warehouse technologies
- Highly organised with strong problem-solving skills
Key Competencies
- Strong leadership and people development skills
- Results-driven with a clear focus on performance metrics
- Excellent communication and stakeholder management
- Ability to thrive in a fast-paced, evolving environment
- High attention to detail and operational accuracy
