Morgan McKinley is delighted to be partnering with a well-established, rapidly growing logistics organisation to recruit a Customs Clearance Manager for their Dublin-based operations.
This is an excellent opportunity to join a dynamic and expanding business specialising in temperature-controlled distribution across Ireland, the UK, and Europe. The successful candidate will play a pivotal role in leading customs operations and ensuring best-in-class compliance and service delivery across multiple international trade lanes.
The Role
As Customs Clearance Manager, you will take full responsibility for the day-to-day management of customs operations, ensuring all import, export, and transit activities are completed accurately, efficiently, and in full compliance with regulatory requirements.
You will lead and develop a high-performing team, manage operational workflows, and act as the key escalation point for complex customs matters within a fast-paced logistics environment.
Working Hours: Tuesday-Saturday, 10:00am-7:00pm
Key Responsibilities
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Oversee all customs clearance activities across imports, exports, and transit movements
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Ensure full compliance with Irish Revenue, HMRC, and EU customs regulations
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Manage and optimise daily workflow across shared inboxes and customs systems
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Act as the escalation point for complex shipments, inspections, and compliance-related issues
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Lead, coach, and allocate workload across the customs team to drive performance and efficiency
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Maintain and enhance standard operating procedures (SOPs) and support continuous improvement initiatives
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Collaborate with internal teams including transport planning, operations, and customer service to resolve issues promptly
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Monitor and report on key performance indicators including turnaround times, accuracy, and service levels
Requirements
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Minimum 5 years' experience in customs clearance, ideally within a logistics or freight environment
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Strong working knowledge of Irish, UK, and EU customs procedures and regulations
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Proven experience managing or supervising teams in a fast-paced operational setting
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Excellent organisational, leadership, and problem-solving skills
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Experience working within an AEO-certified environment or strong familiarity with AEO compliance requirements is highly advantageous
