Credit Control Analyst (Bilingual - Spanish & English)
Location: Cork, Ireland Contract: 6 month temporary
On behalf of a prestigious multinational organisation, we are looking for a motivated and analytical Credit Control Analyst to join their dynamic finance team on a 6 month temporary contract to begin with. This role is central to maintaining the integrity of the ledger and supporting the wider finance team in hitting monthly collection targets. You will be responsible for day-to-day credit activities, investigating root causes of payment delays, and providing the data-driven insights necessary for high-level decision making. The successful candidate will be a proactive problem-solver who enjoys working in a fast-paced, pan-European environment and is keen to progress their career within a sophisticated finance function.
Key Responsibilities
- Manage and reconcile customer accounts to maintain a clean aged debt report and ensure adherence to agreed credit terms.
- Oversight of order release processes in strict accordance with company credit policies.
- Investigate the root causes of departmental issues to ensure customer queries are resolved efficiently and at the source.
- Provide accurate metrics and ad hoc reporting to support the month-end process and long-term process improvement initiatives.
- Act as the primary coordinator for SOX controls across the team, ensuring audit readiness and internal policy alignment.
- Build and maintain strong relationships with internal departments, including Customer Service teams and Credit Managers across the European business units.
- Provide essential cover for the Credit and Collections team during peak periods and leave to ensure consistent service delivery.
Key Requirements
- Minimum of 18 months of professional experience in a credit control or collections environment, ideally within a Multinational or Shared Service Centre (SSC).
- Fluency in both English and Spanish (written and verbal) is essential to support a diverse European customer base.
- Educated to at least Certificate or Diploma level, with strong commercial and financial awareness.
- Advanced Excel skills and excellent numeracy are required for data analysis and account reconciliation.
- Working knowledge of SAP essential.
- Exceptional communication skills with the ability to handle difficult situations positively and build rapport with both internal and external auditors.
- Flexible approach to working patterns and the resilience to adapt quickly to changing operational demands and tight deadlines.
- Highly organised with a "self-starter" attitude and a genuine desire to learn new skills and progress within the organisation.
