As a member of the Management Team, the Group Quality Manager is responsible for the coordination, planning, implementation and maintenance of the company's Quality Management System ISO9001:2015 and the Environmental Management System ISO14001:2015. This person will be a key driver in ensuring that the business' products meet expected specifications and performance thereby ensuring customer satisfaction.
The Group Quality Manager will manage registration and coordinate with the various relevant certification bodies and will ensure that the business meets all relevant regulatory requirements.
This role is primarily based in the Cork facility but will also have oversight of the Quality and compliance of a sister site in the UK. On average you will have between 2-4 direct reporta and regular travel (about once a month) to the UK site is requested to help ensure alignment in ways of working. This position will report into the CEO who is also based in Cork.
Primary Duties & Responsibilities
- Ensure that certifications to Quality Management System ISO9001:2015 and Environmental Management System ISO14001:2015 certification bodies are maintained.
- Ensure that Quality and Environmental procedures are consistently applied and followed throughout the group.
- Manage, coordinate and maintain the relevant ISO systems including the maintenance and updating of all company records.
- Ensure that all internal audits for the relevant standards are carried out in a timely manner.
- Manage and coordinate external audits
- Maintain an incoming goods inspection system and receiving COC's / COA's from the relevant suppliers to ensure quality standards are maintained.
- In coordination with other relevant departments, develop, maintain and circulate relevant documentation i.e product specifications, DoP's etc., both internally and externally to customers and other relevant stakeholders.
- In coordination with the relevant department and/or supplier initiate and implement corrective action plans to prevent the occurrence of non-conforming products and activities using the CAR and SCAR system.
- Working with the management team, develop and implement a continuous improvement process for all departments.
- In coordination with manufacturing, develop and maintain Product Quality Standards manuals for manufactured products.
- Manage the Document Control System.
- Develop and maintain Technical Data Sheets / Specification for manufactured products.
- In the event of a customer complaint, review, investigate, report and recommend disposition for the complaint.
- Conduct and attend regular quality and operational meetings across the entire group in Ireland, the UK and Europe.
Requirements
- Third level qualification in a scientific or technical discipline along with a minimum of 8 years related experience, preferably in a manufacturing environment.
- Strong knowledge and experience in the development and implementation of Quality and Environmental Systems
- Strong audit experience (internal and external)
- A keen problem solver with extensive experience in investigations, CAPAs, RCA and non conformances.
- A continuous improvement mindset.
- Excellent communication, interpersonal, planning and organisation skills
- Possess a significant level of IT skills
- Eligibility to live and work in the EU, fluent English, both written and spoken
- Confident, enthusiastic individual with a "can do" attitude
- Highly flexible and able to adjust to the needs of the business.
If you would like to find out more about this role please click the 'Apply Now' button below or reach out to Kellie on 021 2300 300.
