Provide high-quality administrative and clerical support to clinical and non-clinical teams.
Maintain accurate records, databases, and patient files in accordance with hospital procedures and data protection regulations.
Handle incoming calls, emails, and correspondence with professionalism and confidentiality.
Schedule patient appointments and manage clinic diaries efficiently.
Prepare and process documentation, reports, and routine correspondence.
Liaise with internal departments and external agencies as required.
Perform general office duties, including data entry, filing, photocopying, and scanning.
Proven administrative or clerical experience, ideally in a healthcare or public service setting.
Excellent organisational skills and attention to detail.
Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort with electronic record systems.
Strong communication and interpersonal skills.
Ability to manage time effectively, prioritise tasks, and work both independently and as part of a team.
A flexible and positive attitude with a commitment to providing excellent service.
Experience using hospital or healthcare administration systems (e.g., Socrates & iPM).
Knowledge of medical terminology.
Work in a supportive and collaborative team environment.
Contribute to the delivery of vital healthcare services in your community.
Opportunities for training, development, and career progression.