The Role
Our client is seeking a Learning & Development Specialist to design, deliver, and evaluate learning programs that strengthen organisational capability and support employee development.
Reporting to the VP of HR, the successful candidate will collaborate with HR and business leaders to identify development needs and implement effective learning solutions that align with business objectives.
This role is central to ensuring employees have the skills, knowledge, and tools needed to perform at their best, while fostering a culture of continuous learning across the organisation.
Key Responsibilities
Learning Needs Analysis
- Partner with managers and HR to identify skills gaps, development priorities, and capability needs across the organisation.
- Analyse performance data, engagement insights, and business objectives to inform learning strategies.
- Recommend learning interventions that support both current and future organisational needs.
Learning Programme Design & Delivery
- Design engaging learning solutions using instructional design best practices, including e-learning, virtual training, classroom sessions, and blended learning approaches.
- Deliver training workshops and development programs for employees and leadership teams.
- Source and curate relevant external learning content and solutions to complement internal offerings.
- Support leadership development initiatives and broader talent development programs.
Learning Technology & Tools
- Manage the organisation's Learning Management System (LMS) including user experience, content updates, and reporting.
- Upload, maintain, and track learning content and completion data.
- Leverage digital learning platforms and emerging technologies to improve learning accessibility and effectiveness.
Evaluation & Continuous Improvement
- Measure training effectiveness using both qualitative and quantitative methods, including surveys, assessments, and feedback.
- Track and report key L&D metrics such as participation rates, completion rates, and learning impact.
- Continuously refine and improve learning programmes based on feedback and evolving business needs.
- Support evaluation of return on investment (ROI) for learning initiatives.
Stakeholder Engagement
- Build strong relationships with managers to support the development of team capabilities.
- Collaborate with subject matter experts and external training providers to develop or deliver specialised content.
Qualifications & Experience
- Bachelor's degree in Human Resources, Education, Organisational Development, or a related field.
- 3-5+ years' experience in Learning & Development, training, or organisational development roles.
- Strong instructional design skills and experience developing learning content.
- Experience working with Learning Management Systems (LMS) and digital learning technologies.
- Strong facilitation and presentation skills with the ability to engage diverse audiences.
- Analytical mindset with the ability to measure learning impact and apply insights.
- Excellent communication, organisation, and stakeholder management skills.
