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Client Support Representative - Tralee

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Job Summary

  • Tralee
  • Permanent
  • BBBH834931
  • Nov 22, 2022
  • €20k​ - €30k
Job Description

Morgan McKinley Business Support have a fantastic 12 Month Fixed term opportunity in Tralee for an experienced Client Support representative.

Morgan McKinley Business Support have a fantastic 12 Month Fixed term opportunity in Tralee for an experienced Client Support representative.

This opportunity would ideally suit candidates with an interest in technology or someone who has worked in a client or customer support role, Ideally with ticketing experience & problem solving.

The salary on offer for this role is €25,000 - €26,000 plus benefits & it is an initial 12 month contract.

Duties of the role:

  • Previous Call Centre experience
  • An understanding of MS Office applications/O365
  • Troubleshooting Hardware
  • Mobile tech support
  • Managing an internal database
  • Working on & updating internal systems
  • Supporting managars & TLs

Please note the working hours for this role is rotational shifts (7 AM - 11PM) but will be rotated weekly.

What we require from you?

  • Fast learner and good logical thinking
  • Good investigative and reporting skills
  • Ability to learn/apply/retain large volume of information
  • Prepared to be flexible in regard to working time when required
  • Ability to work under pressure while ensuring a good standard of work
  • A good team player
  • Ability to Troubleshoot and analyse issues while suggesting improvements and workarounds
  • Candidates must be able to display why they want a job in IT and be able to talk to that interest and/or experience ** You do not need a background working in IT as this is an entry level role but you must be tech savvy or demonstrate a keen interest **

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Alice Waters
Alice Waters
  • Manager | Business Support