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Software Developer - Tech Lead

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Job Summary

  • Galway
  • Permanent
  • JN -052023-1932605
  • May 10, 2023
  • Competitive
Job Description

An excellent opportunity for an experienced Software Developer/Tech Lead to join a Global Pharmaceutical company on a permanent basis.

The Role:

  • Accountable for the development, release and support of Customer Service Management needs.
  • Lead the development, maintenance, and support for Customer Service Management applications throughout the Software Development Lifecycle according to the IT methodology, department SOP's, team guidelines, best practices and industry standards.
  • Recognized as the Subject Matter Expert for technical aspects of Service Cloud
  • Analyzes, designs, and develops new application software and/or interfaces between applications.
  • Creates and maintains system documentation according to the IT methodology for new and existing applications.
  • Participates in all phases of the software development project including: buy off the shelf versus build custom analysis, vendor selection, design, construct, implementation, testing, and post-implementation activities.
  • Provides production support by proactively monitoring applications and seeking to improve application availability, quality, and performance by ensuring achievement of Service Level Agreements (SLA) and participating in required on-call support, as needed.
  • Accountable for technical issue resolution including diagnosis of problem, recommendations for workarounds, and defect correction.
  • Understands customer's business implications and incorporates understanding into technical and process improvement recommendations.
  • Maintains collaborative working relationships with IT business partners, IT services, and software vendors, when required.

Requirements:

  • Level 8 Bachelor's degree in Computer Science or another technical field
  • Strong experience building custom enterprise applications on the Salesforce platform, synchronous and asynchronous processing methodologies, adhering to best practices for scalability, performance and to maintain platform health.
  • Familiar with Salesforce integration mechanisms, batch and real-time, Platform Events, REST API, ETL, ELT, EAI, API-lead middleware platform integration.
  • Strong problem-solving and decision-making ability to evaluate and identify technical solutions.
  • Salesforce Developer Certification preferred
  • Experience building Salesforce Experience Cloud solutions preferred
  • Background in Object Oriented Programming is an advantage ex. Java, C++, C#

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Amy Ahern
Amy Ahern