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Partner Learning Manager

Job Seekers Ireland HR Technology

Job Summary

  • Dublin
  • Contract
  • BBBH788045
  • Jul 20, 2021
  • Competitive
Job Description

Our client a leading tech company with offices in Dublin are currently hiring for an experienced Partner Learning Manager to join their team on a contract basis.

Our clients global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways.

Responsibilities:

  • Provide consistent and repeatable learning experiences to our global partners, ensures all learning curriculums are in place to match business operations (work types, queues etc.)
  • Accountable for the learning and business performance of our global partners
  • Ensure that learning incorporates regional/cultural requirements, adapting solutions to meet geographical needs
  • Responsible for onboarding and continuous development of our internal and extended workforce as improvements to process, policy, and tooling are available
  • Establish and foster key relationships with internal and external stakeholders and leadership
  • Ensure accuracy and completion of in class observations and certifications by the site, enable spot-check shadowing of trainers when required
  • Provide feedback to trainers delivering instructor-led programs and onsite train-the-trainer sessions
  • Partner with internal teams on the design, creation, delivery and effectiveness measurement of innovative learning and performance support solutions
  • Identify performance areas of improvements, work to solve problems and identify what 'levers to pull' to change the outputs to get the performance required. Determine the range and blend of solutions that will solve the performance problem.
  • Conduct training needs analysis, identify key knowledge gaps and architect innovative learning and performance solutions that increase on-the-job performance
  • Collaborate effectively with the Delivery teams to achieve all high priority initiatives to a high standard of quality. May lead the delivery of these initiatives
  • Serve as an advocate for training and quality by facilitating regular audience and user research to inform design and determine performance outcomes

Requirements:

  • 5+ years of experience in a learning & development/training role within operations setting
  • 3+ years of training facilitation experience
  • 3+ years of work experience in a role involving strategic/analytical initiatives (i.e. operations, project management, vendor management, consulting experience, data analysis or technical systems)
  • BA or BS Degree in Business, Instructional Design, or related field
  • Experience in driving learning initiatives through data-led solutions, working knowledge of change management principles and performance evaluation processes
  • Experience working across a global, multicultural and multilingual team
  • Experience managing multiple priorities in a dynamic and changing environment
  • Experience implementing learning modalities at scale including blended, digital self-paced/eLearning, coaching models, video-based learning, massive open online courses (MOOC) and integrated performance support
  • Experience communicating with, influencing, and presenting to a variety of audiences, including global cross-functional leaders
  • Experience with policy-related training material
  • Experience delivering learning solutions within the tech industry
  • Experience with policy-related training material

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

elaine-dorgan
Elaine Dorgan
  • Manager | Sales & Marketing Recruitment
  • 021 2300 300
  • edorgan@morganmckinley.com