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Customer service agent (Bank)

Job Seekers Ireland Financial Services Other

Job Summary

  • Blackrock
  • Permanent
  • BBBH820131
  • Jun 23, 2022
  • €20k​ - €30k
Job Description

Customer Service Agent. A leading company in Ireland is now looking for Customer Service Advisors to successfully assist one of Irelands largest financial institutions

Job description

Customer Service Agent

A leading company in Ireland is now looking for Customer Service Advisors to successfully assist one of Irelands largest financial institutions. This role is Monday-Friday working in the companies Dublin Office. Full training will be provided.

Salary: €25,389 per year

Hours: 37.5 per week: Monday - Friday (Days)

Location: Onsite in Dublin

How you will spend your day:

  • Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
  • Using your product knowledge to solve problems for customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ad hoc duties as required

Our ideal candidate:

  • Previous Customer Service experience
  • Excellent verbal and written communication skills
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential - Word & Excel
  • Proven ability to deal with problems and solve them effectively
  • Ability to work well either individually or as part of a team

Employee Benefits include:

  • Wellbeing programme focused on our people's health and wellness
  • Health Insurance Discount Programme
  • Employee Assistance Programme
  • Pension Scheme
  • Employee Discounts
  • Life Cover
  • Internal Development Programmes
  • Refer a Friend Scheme
  • Cycle to Work Scheme
  • Leap Card Tax Saver
  • Maternity Pay & Paternity Pay

Job description

Customer Service Agent

A leading company in Ireland is now looking for Customer Service Advisors to successfully assist one of Irelands largest financial institutions. This role is Monday-Friday working in the companies Dublin Office. Full training will be provided.

Salary: €25,389 per year

Hours: 37.5 per week: Monday - Friday (Days)

Location: Onsite in Dublin

How you will spend your day:

  • Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
  • Using your product knowledge to solve problems for customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ad hoc duties as required

Our ideal candidate:

  • Previous Customer Service experience
  • Excellent verbal and written communication skills
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential - Word & Excel
  • Proven ability to deal with problems and solve them effectively
  • Ability to work well either individually or as part of a team

Employee Benefits include:

  • Wellbeing programme focused on our people's health and wellness
  • Health Insurance Discount Programme
  • Employee Assistance Programme
  • Pension Scheme
  • Employee Discounts
  • Life Cover
  • Internal Development Programmes
  • Refer a Friend Scheme
  • Cycle to Work Scheme
  • Leap Card Tax Saver
  • Maternity Pay & Paternity Pay

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF LA CRÈME SERVICES.

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Consultant Details

Consultant Details

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Aaron McLaughlin
  • Talent Acquisition Specialist | Office Support Recruitment
  • +353 51 309651
  • amclaughlin@morganmckinley.com