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Content Moderator/Customer Service - French

Job Seekers Ireland Multilingual Other

Job Summary

  • Dublin
  • Permanent
  • BBBH815836
  • May 13, 2022
  • Competitive
Job Description

This is an excellent Permanent Opportunity for a bilingual speaker to work for a large multinational company based in Dublin.

Title: Content moderator/customer service
Salary: €29,000
Length: Perm
Location: Dublin
( office based )

Job Description:

● Verify and review information as per policy and guidelines.
● Follow all compliance and security measures relating to client data.
● Act on process changes and updates and handle the same with proper research.
● Adhere to process quality metrics and exceed the monthly/annual quality & productivity targets.
● Adhere to process norms and structure.
● Ability to gather information via outbound calls to businesses within specific country locations.
● Ability to work with a high degree of accuracy.
● Support users to make bookings / reservations / check the opening hours with various types of businesses
● Work with great attention to detail / content review
● Have an extensive exposure to customer service
● Work in a rapidly changing environment
● Work with high profile tech/ evolving AI

Application Criteria:

● Excellent communication skills and fluency in French & English language
● Excellent attendance record
● Excellent timekeeping
Monday - Friday, 9:00 - 5:00 but ability to work rotating shift patterns over 7 days including public holidays
● Ability to handle multiple tasks simultaneously
● Ability to work in a fast paced environment with minimal supervision
● Sense of ownership and pride in your performance and its impact on the team.
● Critical thinker and problem-solving skills
● Strong Team player
● Great interpersonal and communication skills
● Experience in data analysis and reports (not mandatory)
● Possess the ability to work in a team environment as well as independently

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF LA CRÈME SERVICES.

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Consultant Details

Consultant Details

Ahmed Omar
Ahmed Omar
  • Consultant | Multilingual Recruitment
  • 353 (0) 1 4321555
  • aomar@morganmckinley.com