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HRIS Analyst - Cork

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Job Summary

  • Cork
  • Contract
  • BBBH820155
  • Jan 20, 2023
  • Competitive
Job Description

My client is recruiting a HRIS Analyst to join their growing dynamic team in the business. The primary purpose of the role will be to support the business rollout of a new HR information system.

Key responsibilities include:

  • Receives incidents and escalation requests from People Support, People Operations, Compensation services, Recruiting Services, IS&T or end-users
  • Manages configuration projects and collaborates with multi-functional partners to develop operational processes to support business policies.
  • Provides technical advice and solutions as it relates to configuration by evaluating system workflows and processes
  • Analyses production support issues, process and system changes to proactively identify problem trends
  • Complete on-going system audits related to access & permissions and benefits feeds to ensure accuracy of data & security
  • Responds to or escalates issues to IS&T
  • Owns resolution of each case, collaborating with IS&T, People Team, Compensation Services or third-party vendors
  • Participates in user acceptance testing for upcoming system releases and root cause technical fixes to incidents escalated to IS&T
  • Monitors and reports on case metrics - case volume, closure rate, backlog aging and works with IS&T to ensure timely, effective and efficient resolution outcomes

 

Key Qualifications

  • You ideally have experience with Workday and ServiceNow knowledge, or have experience with other enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc)
  • You have exceptional communication skills, both in composing thoughtful and caring written communication and sharing complex information verbally.
  • You can navigate highly complex business needs without a clearly defined path and where you see a need, you bring a well-considered solution.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

Consultant Details

Consultant Details