Administration/customer service

Job Description

Administrative Customer Service Support, Managing day to day administration duties, Updating customer information, data entry

Job description

Administrative Customer Service Support

Working hours: 9-5.30pm Monday-Friday
Training hours: 9-5.30pm Monday-Friday

What's the role?

Managing day to day administration duties, Updating customer information, data entry

What's in it for you?

• Permanent job
• Comprehensive training in bright and modern offices
• Great managers and colleagues
• Onsite parking
• Onsite kitchen facilities

What's the job

• Managing day to day administration duties.

• Be ambitious - continuously update your skills & knowledge by completing classroom training & E-Learning courses as required

• Take pride in every call or task, support business growth by generating sales leads & value

through cross-selling and up-selling

• Take notes during calls and update the customer database with accurate information after each call
• Be happy to participate in relevant programs to identify trends to reduce unnecessary calls
• Aim to simplify existing procedures by identifying process gaps to benefit both the customer

& company

• Contribute to the overall team performance by meeting agreed weekly targets.

Desired Experience & Qualities

• Minimum 6 months Admin/customer service experience
• IT literate (knowledge of Microsoft Office an advantage)
• A friendly and problem-solving attitude
• Empathetic and patient

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF LA CRÈME SERVICES.