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Customer Service Representative

Job Seekers Ireland Financial Services Financial Services

Job Summary

  • Shannon
  • Permanent
  • BBBH824251
  • Aug 03, 2022
  • Competitive
Job Description

A leading financial services company are recruiting for Customer Service Representatives. Fantastic career progression opportunities and benefits available.

A leading company in Shannon are looking for people to join their growing team of financial customer service associates. This role is a fantastic opportunity for people who are unsure of their career path as this allows you to kick-start a career in the financial sector.

Our client is based in Shannon, Co. Clare and on behalf of them we are currently recruiting for Financial Customer Service Associates to join a growing and dynamic team.

This is an amazing opportunity for someone looking to start their career in the financial service sector by gaining first-hand experience and getting the opportunity to gain a globally recognized APA Qualification that is funded as a part of your training.

Duties:

- Responsible for putting payment plans in place.

- Handling a portfolio of customers.

- Providing a high level of customer service at all times.

- Deal with customer queries and complaints.

- Escalate severe queries to management.

- Deal with queries in a timely fashion.

- Correspond with customers via telephone, letter and email.

Skills and Experience:

- 1-2 years experience in customer service.

- Call center experience- desirable.

- Graduates- desirable.

- Ability to work to targets and deadlines.

- Native level English required.

- Negotiation skills.

- I.T Knowledge.

Benefits:

- Commission and bonus available.

-Pension from day one.

-Healthcare from day one.

- Full study support for APA.

- 20 days holidays plus 3 company days.

-Free parking on site.

-Weekends off.

If interested:

If you are interested in hearing more about this role. Please contact Lauren K at Morgan McKinley.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

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Lauren Kennedy
  • Senior Talent Acquisition Partner
  • 353 (0) 1 6652222
  • lkennedy@morganmckinley.com