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Work with stakeholders to gather business needs and translate them into clear user stories, acceptance criteria, and functional specs.
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Analyze current processes (As-Is) and future improvements (To-Be) to find gaps and opportunities.
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Create wireframes and user journeys to visualize solutions and collaborate with tech teams for smooth development.
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Help prepare business cases, reports, and presentations with data-driven insights.
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Partner with project managers, engineers, and QA teams to meet project goals on time.
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Support testing efforts, including test plans and User Acceptance Testing (UAT), and help resolve defects.
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Develop user training materials to ensure smooth adoption of new solutions.
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Stay updated on industry trends, especially in Customer-facing Business, Power, and Utilities.
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Bachelor's degree in Business, IT, Computer Science, Engineering, or related field.
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4-6 years of experience in business analysis, digital product management, or tech project management.
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Experience in Customer-facing Business, Power, Engineering, or related industries (preferred).
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Strong analytical skills - able to simplify complex ideas for both business and tech teams.
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Experience working on cross-team innovation or tech projects.
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Collaborative team player with strong communication skills (both English and Chinese).
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Self-driven, able to manage multiple tasks under tight deadlines.
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Eager to learn new technologies and industry trends.
