Contract EUC Engineer

Job Summary:

We are seeking a proactive and technically skilled End-User Computing (EUC) Analyst to support and drive EUC-related initiatives across the organization. The ideal candidate will have strong hands-on experience with Microsoft 365, Intune, Conditional Access Policies, and Entra ID (formerly Azure AD), and will be capable of working independently with minimal supervision.

Key Responsibilities:

• Lead and support EUC-related initiatives and projects, ensuring alignment with organizational goals.
• Provide technical expertise in the deployment, configuration, and management of:
• Microsoft 365 suite (Exchange Online, Teams, OneDrive, SharePoint, etc.)
• Microsoft Intune for device management and compliance
• Conditional Access Policies and Zero Trust principles
• Entra ID (Azure Active Directory) for identity and access management
• Automation leveraging Power Apps/Power Automate of Power BI to drive for continuous improvement
• Troubleshoot and resolve complex EUC issues across hardware, software, and cloud-based services.
• Collaborate with cross-functional teams to improve end-user experience and IT service delivery.
• Maintain documentation, knowledge base articles, and standard operating procedures.
• Stay current with emerging EUC technologies and recommend improvements or innovations.
• Ensure compliance with security policies and IT governance standards.

Requirements:

Technical Skills:

• Strong hands-on experience with Microsoft 365 administration.
• Proficiency in Microsoft Intune and mobile device management (MDM/MAM).
• Solid understanding of Conditional Access and identity protection strategies.
• Experience with Entra ID / Azure AD, including group policies and role-based access control.
• Familiarity with Windows OS, endpoint security, and desktop virtualization, Windows Hello for Business and password less (passkey) will be a plus.

Soft Skills:

• Good spoken and written English
• Good track records of meeting project schedules
• Self-motivated and able to work independently with minimal supervision.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a dynamic environment.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Endpoint Administrator Associate) are a plus.
• 3+ years of experience in an EUC or IT support role.