Job Duties
Plan, implement, configure, and administer servers (Unix/Linux), SAN storage, SAN switches, and backup environments.
Perform OS upgrades, system patching, administration, and SAN storage end-of-life migrations.
Evaluate and implement automation for patching, capacity monitoring, configuration management, and backup/recovery processes.
Manage data center operations, including hardware installation/removal, cabling, equipment handling, and vendor replacement arrangements.
Serve as the infrastructure focal point to support business application deployments, disaster recovery strategies, and bank-wide technology refresh initiatives.
Enforce problem and change management procedures, and provide Tier 3 escalation support for outsourcing vendors.
Requirements
Experience & Technical Skills: Minimum 8 years of experience supporting Unix/Linux systems, backup tools (CommVault/Netbackup), and SAN storage/switch administration.
Operations & Networking: Hands-on data center operational experience (cabling, server specifications) along with good knowledge of network protocols (Ethernet, VLAN, routing, IP).
Scripting & Automation: Familiarity with Ansible and shell scripting is an advantage.
Vendor & Incident Management: Strong analytical, problem-solving, and vendor management skills to oversee project implementation, BAU support, and Tier 3 issue resolution.
Communication & Availability: Excellent communication and collaboration skills, with the flexibility to support production issues during non-office hours.
