Data Analytics Manager - Insurnace

Responsibilities:

• Analyze customer and distribution channel data to identify growth opportunities (acquisition, cross-selling, retention, etc.).

• Partner with business teams to define analytics needs and deliver insights for decision-making.

• Support marketing campaigns with data-driven targeting, opportunity sizing, and lead generation.

• Measure campaign effectiveness and suggest improvements; explore new techniques for automation and optimization.

• Build and maintain dashboards to track campaign performance and customer/agent behavior.

• Work with IT to ensure secure, scalable, and integrated data solutions.

• Explore structured/unstructured data to enhance channel analytics and behavioral insights.

• Develop machine learning models (supervised/unsupervised) to improve analytics effectiveness.

Requirements:

• Bachelor's degree holder

• 8-10 years in data analytics, with 6-8 years in insurance sector.

• Hands-on experience in large-scale analytics projects.

• Proficient in Python & SQL; knowledge of machine learning is a plus.

• Experience in segmentation, predictive modeling, and analytics strategy.

• Skilled in stakeholder management, problem-solving, and driving results.

• Ability to lead projects independently with strong execution focus.

• Excellent presentation and communication skills (English & Chinese).