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IT Specialist (investment bank)

Job Seekers Hong Kong SAR China IT Financial Services - Banking, Financial Services - Financial Markets, IT, Technology

Job Summary

  • Hong Kong
  • Contract
  • BBBH781962
  • May 20, 2021
  • Competitive
Job Description

A top tier European-based investment bank is looking to hire IT Specialist under user support team to provide technical support to end users.


  • Troubleshoot and problem solve PC-related hardware, operating sytstems and software issues and escalate support issues to 2nd level IT support or 3rd party vendors
  • Provide installation and problem solving for computer related task such as network, systems, printers, IPT, software and hardware
  • Perform IT helpdesk function by answering supports calls in a shift arrangement
  • Supporting various Video Conferencing equipment and applications (MS Teams, Zoom, Webex and etc.)
  • Provide dealerboard system support and daily office automation system support
  • Follow-up on user purchase and services subscription request
  • Assist in procurement process and IT documentation


  • Diploma or above in Computer Science, Information Systems or related disciplines
  • Minimum 3 years of working experience in technical support including network administration work and system operations
  • Experienced in Windows 10, Outlook 2016, Office 2016, Lotus Notes, Virtual Desktop, Active Directory
  • Solid experience in Active Directory, DNS, MS Exchange & MS SQ
  • Good to have knowledge in Bloomberg, Eikon, EBS, Blackberry Work, Jabber, Webex, Chrome, Edge, FireFox, Bomgar, FO Trading system
  • Supportive, service-oriented and helpful mindset, good team player
  • Able to work on a shift basis (early shift will entitled to transpotation all
  • Fluent English, Cantonese and Mandarin
  • Candidates with banking and financial services expereince would be an advantage
  • Immediate availability or short notice is preferred


Consultant Details

Consultant Details

Angela Tam
Angela Tam
  • Senior Consultant | Technology | Contracting Recruitment